Could We Radically Redesign Homelessness Services Around Outcomes?

Media November 5, 2025

“What if we’re trying to solve too many problems at once with a system built to solve none of them well? This thought experiment draws on our work at the Harvard Kennedy School Government Performance Lab (GPL) with state and city leaders across the US to explore what it might take to radically redesign the way communities serve people with severe mental illness living on the street. There is a helpful and illuminating precedent from communities across the country about what it takes to reimagine a complex system.”

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